Northwest Airlines had the audacity to send out a booklet to its workers, most of whom had their pay cut and some of whom will get fired, telling them how to save money. Among some of the daring suggestions include shopping at thrift stores, digging in the garbage and taking their dates for walks in the woods instead of out to dinner or to the movies. To top it all off, NWA itself admitted that some of the suggestion were insensitive.

The booklet was distributed in paper form to ground workers, such as baggage handlers, after the union agreed to allow the outsource of the jobs. The booklet itself was written by a 3rd party company.